Ignite Program Terms & Conditions

TTI Floor Care’s Ignite program offers invited customers ("Ignite Members") access to certain products listed on a dedicated website (http://ignite.ttifloorcare.com/) at no cost in order to encourage independent customer reviews on TTI Floor Care affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("Ignite Products"). Your participation in TTI Floor Care’s Ignite program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The Ignite program is operated by TTI Floor Care and Bazaarvoice. Employees of TTI Floor Care or its affiliates are not eligible to participate in the Ignite program.

These Terms and Conditions incorporate TTI Floor Care’s Privacy Policy, Bazaarvoice’s Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. Any personal information you share is subject to TTI Floor Care’s Privacy Policy and Bazaarvoice’s Privacy Policy. All terms and conditions governing your use of our websites (the “TTI Floor Care Terms of Use”) and the CRR Service also apply to all Ignite-related communications and to your participation in the Ignite program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, the TTI Floor Care Terms of Use, the CRR Service Terms and Conditions, and TTI Floor Care’s Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the Ignite program.

Participation in the Ignite program requires adherence to Bazaarvoice’s Authenticity Policy and all submitted content will pass through the Bazaarvoice Authenticity Strategy Management System and may entail a manual or automated evaluation for inauthentic content or actions. Per the policy, content deemed inauthentic, fraudulent or in violation of any of Bazaarvoice’s Terms and Conditions will be rejected and removed.

Products provided to participants in the Ignite program ("Ignite Products") may be provided by a third-party ("Supplier Products") or manufactured specifically by or on behalf of TTI Floor Care or its affiliates ("TTI Floor Care Products").

You must be at least eighteen (18) years of age to participate and live within the contiguous United States (excluding Alaska, Hawaii or Puerto Rico). Shipments to P.O. Boxes are not permitted, so a full street mailing address is required. 

You acknowledge and agree that all Ignite Products are:  

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" first come, first serve basis. Product offers are not guaranteed. TTI Floor Care makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. TTI Floor Care will only deliver Ignite products selected by you to the delivery address associated with your Ignite Member Account at the time a specific offer closes. If you do not receive the product, for any reason, we are unable to reship.

In consideration of the opportunity to participate in the Ignite program, you agree that you will:

  1. Follow the Writing Guidelines and adhere to Bazaarvoice’s Authenticity Policy to personally write and submit independent and unbiased reviews on https://ignite.ttifloorcare.com/ and not review any product where you have a conflict of interest due to any relationship you have with the product manufacturer. Should you fail to submit reviews or if TTI Floor Care or Bazaarvoice finds your reviews to be inauthentic, fraudulent or in violation of the Authenticity Policy, TTI Floor Care has the right to deactivate your account with or without notification.
  2. Not sell, exchange / return for money any products received through the Ignite. Any violation as determined by TTI Floor Care will result in account deactivation.
  3. Not give possession of the products to any other person outside of your household or delegate to anyone else the opportunity to write or submit a Ignite product review.
  4. Not create or utilize more than one Ignite account per person, or operate an account on behalf of someone else. If your account has been previously deactivated by TTI Floor Care, you cannot create another member account.
  5. Not own or operate more than one (1) Ignite member account per household.
  6. Provide true, accurate, complete and current information in your member profile. If you provide false or incomplete information or if TTI Floor Care has reasonable grounds to suspect information is incorrect, TTI Floor Care has the right to deactivate your account. 
  7. Take all necessary steps to ensure that any non-public information made available to you in relation to any Ignite Products or the Ignite program is kept confidential.
  8. Not use the Ignite or any material received as a result of your participation in the Ignite for any commercial purpose or for the benefit of any third party, except as otherwise explicitly permitted for you by TTI Floor Care.

Your ongoing right to participate in the Ignite program and your eligibility to receive Ignite Products is at TTI Floor Care's and Bazaarvoice’s sole discretion. TTI Floor Care and Bazaarvoice reserve the right to remove your account from the Ignite program at any time without notice or notification.

Revisions and Continued Use

TTI Floor Care reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on https://ignite.ttifloorcare.com/, at any time and at TTI Floor Care’s sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on https://ignite.ttifloorcare.com/ or on your Ignite Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN TTI FLOOR CARE’S IGNITE PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN TTI FLOOR CARE’S IGNITE PROGRAM AND IMMEDIATELY NOTIFY TTI FLOOR CARE OF THIS AT samplingsupport@bazaarvoice.com.